Question 1

How do I request a quote?

Accepted Answer

Use the enquiry form on our contact page with a few details about your property and what you would like done. You are welcome to attach photographs. We will come back to you to discuss the next steps.

Question 2

What services does OakStone provide?

Accepted Answer

We provide five core property services: roofing, windows & doors, landscaping, drainage and driveways. Each has its own page setting out what is involved.

Question 3

What areas do you cover?

Accepted Answer

We cover Essex, London and Kent. If you are just outside these areas, please get in touch — we may still be able to help.

Question 4

How does the quotation process work?

Accepted Answer

We start with your enquiry, discuss what you are looking to achieve, arrange an assessment where needed, and then provide a written quotation setting out the work and what is included.

Question 5

How long will my project take?

Accepted Answer

Timescales depend on the type and scale of the work, and on conditions such as weather for external projects. We will give you a realistic indication with your quotation.

Question 6

Do you work on residential and commercial properties?

Accepted Answer

Yes. We work on both residential and commercial properties — from homes and flats to offices, retail units and other commercial buildings.

Question 7

Can I send photos of my project?

Accepted Answer

Yes, and it helps. The enquiry form allows you to attach images so we can understand the situation before we visit.

Question 8

How do I arrange an assessment?

Accepted Answer

Submit an enquiry with your property details and preferred contact method, and we will arrange a suitable time to look at the work.

Frequently Asked Questions

Working with OakStone

Service-specific questions

Roofing

Windows & Doors

Landscaping

Drainage

Driveways

Still have a question?

Frequently Asked Questions

Working with OakStone

How do I request a quote?

What services does OakStone provide?

What areas do you cover?

How does the quotation process work?

How long will my project take?

Do you work on residential and commercial properties?

Can I send photos of my project?

How do I arrange an assessment?

Service-specific questions

Roofing

How do I know if my roof needs attention?

Do you carry out repairs as well as full replacements?

Can you work on flat roofs?

Windows & Doors

What styles of windows and doors do you offer?

Will new windows make my home warmer?

Do you replace individual windows or whole properties?

Landscaping

Do you design the garden as well as build it?

What time of year is best for landscaping?

How long does a garden project take?

Drainage

Why is water sitting on my garden or driveway?

Can drainage problems damage my property?

Do you work on both surface water and garden drainage?

Driveways

Which driveway surface should I choose?

Do I need planning permission for a new driveway?

Can you repair an existing driveway rather than replace it?

Still have a question?